Terms of Use

1. Agreement

These Terms of Use (“Terms”) govern your access to the Arcana Readings website at app.arcanareadings.com and your downloading, installation, and use of the Tarot Reading mobile application (the “App”; together, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

These Terms form a contract between you and Havrulash Vladyslav, operating Arcana Readings — not with Apple or Google.

2. Eligibility

You must be at least 16 years old, or the minimum age of digital consent in your country if higher, to use the Services. By using the Services, you confirm that you meet this requirement. The Services are not intended for children below the applicable age, and we do not knowingly provide them to such children.

3. Entertainment only — the most important clause in these Terms

Tarot, astrology, and horoscopes are not sciences, and nothing in the App predicts the future.

• All readings, daily cards, Yes-or-No answers, horoscopes, and messages from AI tarot readers are provided strictly for entertainment, self-reflection, and personal-interest purposes.
• Card meanings, symbolic timeframes, and probabilities are symbolic interpretations, not statements of fact and not forecasts of events that will happen.
• Nothing in the Services is, or is a substitute for, medical, psychological, psychiatric, legal, financial, investment, tax, employment, relationship, or safety advice. Consult a qualified professional before making consequential decisions.
• You are responsible for every decision you make, whether or not content from the Services influenced it. To the extent permitted by law, we are not responsible for outcomes arising from actions taken based on a reading.
• If you are in crisis, in immediate danger, or thinking about harming yourself, contact local emergency services or a crisis line immediately. The App is not an emergency service and must never be used as one.

4. Your App account — there is no registered account

The App works without registration. Your data is tied to a random identifier generated on your device. This means:

• We cannot recover your readings, journal, Crystals balance, or Premium status from a name or email.
• If you uninstall the App, reset the device, or move to another device, your in-App content and Crystals balance do not follow you and may not be recoverable.
• An active Premium subscription can be restored on a new installation through Settings → Restore Purchases, because it is verified against your Apple or Google account. Consumable Crystals cannot be restored.

Keep this in mind before deleting the App.

5. Crystals — in-App virtual currency

• Crystals are a virtual, in-App-only currency used to unlock AI-generated readings and AI reader chats. Costs are shown before you spend them; an AI spread reading costs one Crystal per card in the spread.
• Crystals have no monetary value and are not a deposit, credit balance, security, or legal tender. They are not redeemable for money or goods, cannot be transferred, sold, gifted, or exchanged, and cannot be used outside the App.
• Crystals are licensed to you, not sold, and we may adjust future prices, costs, and grant amounts.
• You receive a starting balance and may earn Crystals through the daily reward streak and Premium daily bonus. Free and earned Crystals may be modified, expired, or removed in accordance with these Terms and applicable law.
• If an AI generation fails after Crystals are charged, the charge is automatically returned to your in-App balance. This is an in-App credit, not a monetary refund.
• Purchased Crystals are consumable and delivered immediately. To the fullest extent permitted by law and subject to Section 7, purchased Crystals are final and non-refundable once delivered.

6. Premium subscription

• Premium is an auto-renewing subscription offered in weekly, monthly, and yearly terms. The exact title, duration, price, and price per period are shown before purchase in your local currency.
• Premium unlocks premium horoscope categories, the extended reading journal, a daily bonus of 25 Crystals, and any other benefits listed on the purchase screen.
• Payment is charged to your Apple or Google account when you confirm the purchase.
• The subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the current period ends, at the price of the selected plan.
• You manage and cancel the subscription through the store account used to purchase it. On iOS, open Settings → [your name] → Subscriptions. On Android, open Play Store → Profile → Payments & subscriptions → Subscriptions.
• Deleting the App does not cancel a subscription. You must cancel it through the applicable store.
• If a free trial or introductory offer is provided, any unused portion of a free trial may be forfeited when you purchase a subscription. Apple or Google determines eligibility for introductory offers.
• We may change subscription prices. A change takes effect at the next renewal after the store gives you notice, and you may cancel before that renewal.

7. Payments, refunds, and prices

All purchases are processed by Apple or Google, not by us. We do not receive or store payment-card details. Refund requests are handled by the applicable store under its policy:

• Request a refund from Apple
• Request a refund on Google Play

We cannot issue refunds on behalf of the stores. Consumers in the EEA, the UK, Ukraine, and other jurisdictions retain statutory withdrawal and refund rights that cannot legally be waived. Where the law permits, by purchasing and immediately receiving Crystals or Premium access, you request immediate performance and acknowledge that an otherwise applicable withdrawal right may end once the digital content is delivered.

8. AI-generated content

Parts of the App are generated by third-party large language models.

• AI output can be inaccurate, inconsistent, incomplete, or unexpected, and does not represent our opinions or statements of fact.
• AI readers are software personas, not real people, licensed counsellors, or advisers. There is no human on the other side of the AI conversation.
• Do not enter another person’s personal data, credentials, payment details, or sensitive information into question or chat fields.
• Do not attempt to make the AI generate unlawful or harmful content or use prompt injection or similar techniques to bypass safety instructions.
• If AI output is offensive, harmful, or clearly wrong, report it to gavrulash@icloud.com so we can review it.

9. Your content

Questions, chat messages, and journal notes you write are your content. You retain ownership of them. You grant us a limited, worldwide, royalty-free licence to store, process, and transmit that content only to operate the App for you, including sending it to our AI provider to generate a reading. We do not use your content for advertising and do not sell it. See the Privacy Policy for details.

10. Beta waitlist

Joining the website beta waitlist is voluntary and does not guarantee access, a particular release date, or availability on a particular platform. You must provide an email address you control. We may use it to send beta-access and closely related product updates. You may withdraw from the waitlist at any time by emailing gavrulash@icloud.com from the address you submitted.

11. Acceptable use

You agree not to:

• Use the Services for unlawful purposes or in violation of applicable Apple or Google terms.
• Reverse engineer, decompile, disassemble, tamper with, or attempt to extract source code, prompts, API keys, or model instructions, except where law prohibits this restriction.
• Interfere with, overload, or attempt to gain unauthorised access to our backend or provider systems.
• Manipulate the Crystals economy, daily rewards, restore flow, purchase verification, or beta waitlist, including through modified clients, abusive emulators, receipt tampering, refund abuse, automated submissions, or multiple installations used to farm rewards.
• Resell, sublicense, rent, or commercially exploit the Services or their content.
• Present App content to others as professional advice, prophecy, or fact.

We may suspend or terminate access, revoke Crystals obtained in breach of these Terms, and refuse service if you breach this section, subject to applicable law.

12. Intellectual property

The Services, their design, code, prompts, curated card interpretations, artwork, animations, and trademarks are owned by us or our licensors and protected by intellectual-property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control for personal, non-commercial purposes and in accordance with the store’s usage rules. All rights not expressly granted are reserved.

The tarot deck imagery used in the App is based on the public-domain Rider–Waite–Smith system; our specific artwork, text, and arrangement remain our property.

13. Third-party services

The Services rely on third parties, including Apple, Google, our hosting and backend providers, AI, paywall, push, and Telegram services. Their availability is outside our control, and their services may be governed by separate terms and policies. Nothing in these Terms excludes responsibility that cannot be excluded under applicable law.

14. Availability, changes, and termination

We may modify, suspend, or discontinue the Services or a feature, and may change future Crystals costs, rewards, or Premium benefits. If we permanently discontinue the App, we will give reasonable notice where practicable and will not charge for subscription periods we cannot deliver. You may stop using the App by uninstalling it and may stop using the website at any time.

Sections that by their nature should continue after termination, including Sections 3, 5, 9, 11, 12, 15, 16, and 18, survive termination.

15. Disclaimer of warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted or error-free operation. We do not warrant that a reading, horoscope, or AI answer is accurate, reliable, or suitable for any purpose.

Some jurisdictions do not allow certain warranty exclusions. Nothing in these Terms limits non-waivable statutory consumer rights.

16. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, opportunity, or content arising from or connected with your use of the Services, including a decision based on a reading, even if advised of the possibility.

Our total aggregate liability for all claims relating to the Services is limited to the greater of (a) the amount you paid for the App through the stores during the 12 months before the event giving rise to the claim or (b) USD 50. This does not mean that USD 50 is automatically payable; it is the minimum value used when calculating the contractual liability cap, where such a cap is legally enforceable.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, wilful misconduct, or any liability that cannot be excluded or limited by law.

17. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold us harmless from third-party claims, damages, liabilities, and reasonable legal costs arising from your material breach of these Terms, misuse of the Services, or unlawful content you submit.

18. Apple-specific terms

If you obtain the App from the Apple App Store, the following terms apply and prevail over a conflicting term:

1. Acknowledgement. These Terms are concluded between you and Havrulash Vladyslav only, not with Apple. We, not Apple, are solely responsible for the App and its content.
2. Scope of licence. The licence is non-transferable and permits use of the App on an Apple-branded product you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions. The App may also be accessed by accounts associated with you through Family Sharing or volume purchasing where Apple permits.
3. Maintenance and support. We are solely responsible for maintenance and support. Apple has no obligation to provide maintenance or support services.
4. Warranty. If the App fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the App. Other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility.
5. Product claims. We, not Apple, are responsible for addressing claims relating to the App or its use, including product liability, failure to meet legal or regulatory requirements, and consumer-protection, privacy, or similar claims.
6. Intellectual-property claims. If a third party claims that the App infringes intellectual-property rights, we, not Apple, are responsible for the investigation, defence, settlement, and discharge of that claim.
7. Legal compliance. You represent that you are not located in a country subject to a United States Government embargo or designated as a “terrorist supporting” country, and are not listed by the United States Government as a prohibited or restricted party.
8. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.
9. Third-party terms. You must comply with applicable third-party terms when using the App.

19. Google Play

If you obtain the App from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the App. Refunds for Google Play purchases are governed by Google’s applicable refund policy.

20. Governing law and disputes

These Terms are governed by the laws of Ukraine, without regard to conflict-of-law rules. The competent courts of Ukraine have jurisdiction, except that if you are a consumer resident in another jurisdiction whose law gives you mandatory local consumer protections or access to local courts, those rights and forums remain unaffected.

Before starting formal proceedings, you may contact gavrulash@icloud.com so we can try to resolve the issue informally. This does not limit any right to seek urgent relief or use a procedure available under mandatory consumer law.

21. Changes to these Terms

We may update these Terms. Where required, material changes will be notified in the App or through another appropriate channel before they take effect, and the effective date on this page will change. If you do not agree with an update, stop using the Services and cancel any subscription through the relevant store account.

22. Miscellaneous

If a provision is held unenforceable, the rest remains in force. Failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, reorganisation, or asset sale, subject to applicable law. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Services.

23. Contact

Havrulash Vladyslav Arcana Readings

gavrulash@icloud.com